Complaint-Formal

Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this.

Write a letter to your insurance company.

In your letter explain

• Why you are writing to them

• Why you think the insurance should not be increased

• What you want them to do

Write at least 150 words You do NOT need to write any addresses Begin your letter as follows: Dear……..,

IELTS Formal Letter – Model Answer

Dear Sir / Madam,

I am writing to you as I recently received a letter from you informing me that the insurance premium for my car is going to increase from next month.

As you will be aware if you check my records, I have held my insurance with your company for nearly seven years now. During this time, I have never had an accident and never had any reason to make a claim on my insurance.

I understand that at times prices need to be increased. However, this increase you are suggesting will result in a 20% increase in the amount I pay each month, a rate I feel is too much.

I would therefore like you to write back to me and explain why such an increase has been proposed. If you are unable to justify it to my satisfaction, then I am afraid that I will have no other option but to move my insurance to another company.

I look forward to hearing from you,

Yours faithfully,

Mr Mahmoud Khan

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